Effective Date: October 19, 2024
At Black Pearl India, we ensure that your orders are processed and delivered in a timely and secure manner.
1. Shipping Process
- Order Processing Time: All orders are processed within 1-3 business days from the time of purchase. Orders placed on weekends or public holidays will be processed on the next working day.
- Shipping Carriers: We partner with reliable carriers such as India Post, DTDC, and other reputed logistics providers.
- Shipping Fees: Shipping fees will vary depending on the weight of the items, the destination, and the shipping method selected. Shipping fees will be calculated at checkout.
2. Delivery Timelines
- Domestic Orders: Delivery typically takes 5-7 business days after the order is shipped.
- International Orders: International delivery may take 10-15 business days, depending on the destination country.
3. Tracking Orders
Once your order is shipped, we will provide you with a tracking number via email, which can be used to track your shipment.
4. Shipping Delays
While we strive for timely deliveries, there may be delays due to unforeseen circumstances such as weather conditions, carrier delays, or customs clearance. In such cases, we will keep you informed.